The stigma of mental illness can be as disabling as the symptoms of the psychiatric disorder themselves.  We describe stigma as occurring at the public and self-levels. Public and self-stigma are understood by social cognitive constructs including stereotypes, prejudice, and discrimination.  The goal of changing public stigma, for example, is to decrease hurtful impact of these constructs on the personal life goals of the person with mental illness.  But as many advocates note, changing the troubling effects off stigma is not enough.  Stigma change is most effective when the public replaces stigma with affirming attitudes.  Affirming attitudes represent the optimism of recovery, the current vision of up-to-date service programs.  They include positive beliefs about mental health and corresponding services.  Despite recurring symptoms, people can achieve their life goals with hope and self-determination.  Attitudes are not enough; equally important are affirming attitudes such as reasonable accommodations.  What can one’s community do to accommodate the person’s pursuit of their goals?  The chapter then dives deeply on how a person might replace prejudice and discrimination with affirming attitudes.  Education and contact are two approaches that have been well-studied for stigma change and promoting affirming attitudes and actions. 


Watch co-author Patrick W. Corrigan introduce Chapter 3. He shares his academic background and explains the chapter’s focus on two key areas: the impact of stigma on individuals with serious mental illness and strategies for fostering supportive community environments.


  1. How does stigma operate differently at individual, organizational, and societal levels?
  2. In what ways might well-intentioned professionals unintentionally reinforce stigma?
  3. How does diagnostic labeling both support and constrain access to care?

Substance Abuse and Mental Health Services Administration. (2012). SAMHSA’s working definition of recovery: 10 guiding principles of recovery (Publication No. PEP12-RECDEF). The principles include hope, person-driven recovery, multiple pathways, holistic care, peer support, relationships, culture, trauma responsiveness, strengths and responsibility, and respect.

Cross-reference: Chapter 1 – Lived Experience; Chapter 2 – Recovery and Beyond


Corrigan, P. W., & Watson, A. C. (2002). Understanding the impact of stigma on people with mental illness. World Psychiatry, 1(1), 16–20. The article distinguishes public stigma from self-stigma and explains how stereotypes, prejudice, and discrimination restrict opportunities and undermine recovery.

Link, B. G., & Phelan, J. C. (2001). Conceptualizing stigma. Annual Review of Sociology, 27, 363–385. Link and Phelan conceptualize stigma as the convergence of labeling, stereotyping, separation, status loss, and discrimination within a context of unequal social, economic, and political power.

  • National Alliance on Mental Illness. (n.d.). NAMI StigmaFree Workplace. The initiative offers organizational resources addressing mental-health awareness, supportive workplace culture, access to assistance, and nonstigmatizing communication.
  • Substance Abuse and Mental Health Services Administration. (2026). Mental Health Awareness Month digital toolkit. The toolkit provides educational materials and shareable content that organizations and communities can use to promote mental-health awareness, recovery, and help-seeking.
  • Mental Health Commission of Canada. (2015). HEADSTRONG: Planning a youth anti-stigma summit—Toolkit. This implementation guide uses contact-based education and youth leadership to help schools and communities organize anti-stigma activities