Informed providers of medical and psychological services have to be knowledgeable about different ethnic practices, traditions and lifestyles, as well as have an awareness of obstacles for various groups that can lead to discrimination and oppression. Members of sexual minority groups often experience the personal discomfort of service providers when seeking health and mental health services. This often lends itself to disparity in care and a lack of understanding of the unique challenges they face. Since 2012, Lesbian, Gay, Bisexual and Transgender (LGBT) people have been identified by the United States Department of Health and Human Services as an at-risk population as a result of having social, economic and environmental disadvantages. This chapter will discuss some of the critical factors in identifying and providing for the unique needs and services of the Lesbian, Gay, Bisexual and Transgender, or sexual minority client in a community setting. This is a community that is underserved and often misunderstood when seeking services for health or mental health disorders.


  1. How does minority stress theory explain disparities in mental health outcomes?
  2. What distinguishes affirming care from neutral care?
  3. How do policy shifts affect psychological safety for LGBTQ+ individuals?

National Academies of Sciences, Engineering, and Medicine. (2020). Understanding the well-being of LGBTQI+ populations. National Academies Press. This multidisciplinary consensus report examines LGBTQI+ well-being across healthcare, mental health, education, employment, housing, family relationships, law, public policy, and community life. It emphasizes intersectionality, life-course development, structural stigma, and the need for more inclusive population data.

The National LGBTQIA+ Health Education Center provides interdisciplinary training, publications, webinars, learning modules, and organizational consultation for healthcare and behavioral-health organizations. Its resources address affirming communication, sexual-orientation and gender-identity data collection, clinical and administrative policies, staff preparation, and the creation of welcoming service environments. The materials can be used to evaluate not only individual practitioner competence but also organizational readiness and accountability.

Movement Advancement Project. (n.d.). LGBTQ Equality Maps. These interactive maps track more than 50 state laws and policies affecting LGBTQ+ people, including nondiscrimination protections, healthcare, schools, identity documents, family recognition, religious exemptions, criminal-legal policies, and youth-related laws. Students can use the maps to compare how geographic location and public policy influence access, safety, stress, and mental-health outcomes. Because laws change rapidly, the maps should be consulted for current information rather than treated as a static source.

Movement Advancement Project. (n.d.). LGBTQ Equality Maps. These interactive maps track more than 50 state laws and policies affecting LGBTQ+ people, including nondiscrimination protections, healthcare, schools, identity documents, family recognition, religious exemptions, criminal-legal policies, and youth-related laws. Students can use the maps to compare how geographic location and public policy influence access, safety, stress, and mental-health outcomes. Because laws change rapidly, the maps should be consulted for current information rather than treated as a static source.

San Francisco State University, Family Acceptance Project. (n.d.). LGBTQ youth and family resources. The Family Acceptance Project translates research on family acceptance and rejection into culturally and linguistically responsive education, intervention, and policy resources. Its Family Support Model can help students examine how families, faith communities, schools, healthcare providers, and community organizations can reduce mental-health risks and strengthen well-being among LGBTQ+ and gender-diverse young people.

Cross-reference: See Chapter 8 Girls and Teenagers: A Community Mental Health Perspective for discussion of gender, identity, social media, peer relationships, and intersectionality; Chapter 11 Co-Occurring Substance Use and Mental Health Disorders: A Social Justice Perspective for analysis of minority stress, substance use, harm reduction, and fragmented services; and Chapter 12 Structural Racism and Community Mental Health: Barriers to Treatment and Access for examination of intersecting discrimination, institutional exclusion, and unequal access to affirming care.


Meyer, I. H. (2003). Prejudice, social stress, and mental health in lesbian, gay, and bisexual populations: Conceptual issues and research evidence. Psychological Bulletin, 129(5), 674–697. This foundational article explains how prejudice, discrimination, expectations of rejection, concealment, and internalized stigma create additional stress beyond ordinary life stressors.

Pachankis, J. E., Mahon, C. P., Jackson, S. D., Fetzner, B. K., & Bränström, R. (2020). Sexual orientation concealment and mental health: A conceptual and meta-analytic review. Psychological Bulletin, 146(10), 831–871. This review examines associations between identity concealment and depressive symptoms, distress, social isolation, and reduced access to support.

Camp, J., Vitoratou, S., & Rimes, K. A. (2020). LGBQ+ self-acceptance and its relationship with minority stressors and mental health: A systematic literature review. Archives of Sexual Behavior, 49(7), 2353–2373. The review found that lower self-acceptance was associated with greater minority stress, less family and social acceptance, greater concealment, and poorer mental-health outcomes, while also noting limitations in the available evidence.

Minority stress should not be presented as an inherent feature of LGBTQ+ identity. The framework locates psychological risk in exposure to stigma, rejection, violence, discrimination, exclusion, and structurally unequal conditions.

American Psychological Association. (2021). Guidelines for psychological practice with sexual minority persons. These guidelines address assessment, intervention, identity development, relationships, intersectionality, education, and professional preparation when working with lesbian, gay, bisexual, queer, and other sexual-minority clients.

American Psychological Association. (2015). Guidelines for psychological practice with transgender and gender-nonconforming people. The guidelines address lifespan development, stigma, discrimination, barriers to care, identity affirmation, and competent psychological practice with transgender and gender-diverse people.

Tudor-Sfetea, C., & Topciu, R. (2024). A systematic review of evidence-based cognitive and/or behavioural interventions targeting mental health in LGBTQ+ populations. Clinical Psychology in Europe, 6(3), e11323. The review examines adaptations of established interventions for LGBTQ+ populations and highlights both promising approaches and the continuing limits of the evidence base.

Affirming care requires more than respectful terminology. Agencies should examine intake procedures, documentation, confidentiality, staff training, physical environments, referral networks, crisis protocols, family engagement, and whether clients can disclose their identities without anticipating rejection or mistreatment.

The chapter emphasizes that support from families, friends, peers, and communities is associated with lower levels of depression, anxiety, and suicidal ideation.

Family Acceptance Project resources provide multilingual educational materials, videos, practice guides, and community-service information designed to help diverse families support LGBTQ+ and gender-diverse children and young people.

The Trevor Project’s research briefs provide regularly updated findings on family support, discrimination, access to care, intersectionality, suicide risk, community affirmation, and resilience among LGBTQ+ young people. The briefs can be used for classroom data analysis while recognizing that survey findings should not be generalized to every identity or age group.

The Movement Advancement Project’s Equality Maps can support assignments examining how state laws affect healthcare access, school safety, employment, family recognition, identity documentation, and exposure to minority stress.

CenterLink represents LGBTQ+ community centers and organizations that provide local health, behavioral-health, social-support, youth, older-adult, housing, advocacy, and community-building services. Students can use its network to examine the role of community-based organizations in reducing isolation and creating pathways to affirming services.

Policy and program analysis should distinguish among sexual orientation, gender identity, gender expression, race, ethnicity, age, disability, geography, and socioeconomic status rather than treating LGBTQ+ people as a single uniform population.