This paper by Fogg describes the design principles behind creating persuasive technologies.
- Fogg, B. J. (2009, April). Creating persuasive technologies: An eight-step design process. In Persuasive ’09: Proceedings of the 4th International Conference on Persuasive Technology (Article No. 44). ACM. Retrieved from: http://ejournal.narotama.ac.id/files/an%20eight-step%20design%20process.pdf
This paper by Knowles et al. looks at the difference between persuasion and manipulation as tools used in persuasive technologies. It also introduces the BARTER system in a case study which is designed to get people to spend locally using persuasive technologies.
- Knowles, B., Coulton, P., Lochrie, M. & Wohl, B. (2014, February). “Convince Us”: An Argument for the Morality of Persuasion. Paper presented at the 17th ACM Conference on Computer Supported Cooperative Work and Social Computer (CSCW’14 Workshop) ACM, Baltimore, Maryland, USA. Retrieved from: http://eprints.lancs.ac.uk/68688/1/Knowles_CSCW_final.pdf
This chapter by Hamari et al. is an empirical review of the research using persuasive technologies (95 in total) and categorises them from positive to negative in terms of the impact of the technologies.
- Hamari, J., Koivisto, J. and Pakkanen, T. (2014). Do persuasive technologies persuade? – A review of empirical studies. In A. Spagnolli, L. Chittaro & L. Gamberini, L. (eds), Persuasive Technology: 9th International Conference, Persuasive 2014: LNCS 8462, Proceedings (pp. 118–136). Cham, Switzerland: Springer International Publishing. Retrieved from: www.skateboardingalice.com/papers/2014_Hamari.pdf