Home Students Chapter 10 – Brands

Chapter 10 – Brands

Chapter Summary

This chapter examines how we develop our sense of self and manage our multiple identities in a consumer society. While acknowledging our individuality, sociologists view the self as a fundamentally social creation. Our multiple identities are shaped by our social location (e.g. gender, race), enmeshed in our relationships with others, and managed through everyday interactions. This chapter introduces the sociological tradition of symbolic interactionism and explores key concepts relating to a social sense of self: Cooley’s looking-glass self, Mead’s generalized other, and Goffman’s dramaturgical theory. Then, we examine how the self is configured in consumer culture, where we are encouraged to “brand” ourselves and purchase items that create a coherent lifestyle. While brands can provide a source of collective identity, they also profit from consumers’ free labor in the creation of brand culture. This chapter lays the foundation for future chapters where we look at how specific consumer goods and brands are used to shape our social identities.


Further Reading

Belk, Russell W. 1988. “Possessions and the Extended Self.” Journal of Consumer Research 15(2):139–68.

In this seminal article, Russell Belk explores the idea that our possessions deeply shape our identities, drawing on theories of self and existential thought to explain this intimate bond. He presents evidence—from the grief of losing cherished objects to the symbolism attached to items across cultures—that our material possessions become part of who we are. Throughout life, possessions serve evolving roles: they help us assert control and mastery, foster relationships, and preserve our sense of biographical continuity, especially in the face of aging and mortality. This connection between self and possessions offers valuable insights into consumer behavior, revealing how practices like gift-giving, heirlooms, and collecting shape personal and collective identities.

Discussion questions
  • In what ways do possessions extend our sense of self, according to Belk? Can you think of examples from your own life?
  • Belk describes various processes by which objects become part of the extended self, such as control, contamination, and association with personal identity. How do each of these processes function to bind possessions to our sense of self?
  • To what extent is the “extended self” a product of consumer capitalism? How do different economic and cultural contexts (either historical or present) shape conceptions of self?
  • How might Belk’s concept of the extended self apply in the digital realm? In what ways do you think digital possessions extend or challenge traditional ideas of identity and ownership?

Frank, Thomas. 1997. “Advertising as Cultural Criticism: Bill Bernbach versus the Mass Society.” In Conquest of Cool: Business Culture, Counterculture, and the Rise of Hip Consumerism. University of Chicago Press.

This chapter examines the 1960s advertising revolution from a rule-bound, scientific approach to an “anti-establishment,” creative one. This new style of advertising capitalized on growing critiques of consumerism, adopting a self-aware tone that acknowledged public skepticism of traditional advertising. Bill Bernbach and his agency, DDB, pioneered “anti-advertising” by directly addressing public fears of conformity, commercialism, and corporate deception. Iconic ad campaigns, like those for Volkswagen, challenged traditional consumerist messages by emphasizing consumers’ agency to choose, paradoxically turning consumption into an expression of rebellion against consumer society.

Discussion questions
  • How did Bill Bernbach and the DDB agency redefine the role of advertising in the 1960s?
  • How did the Volkswagen campaign embody DDB’s “anti-advertising,” and what made this style of marketing so successful? How do capitalist systems incorporate critiques of capitalism into marketable products?
  • How critical do you think consumers are of advertising and brands today compared to the 1960s? Did “anti-advertising” succeed in defusing critiques of consumer society?
  • How might Frank’s argument apply to advertising in the digital age? Do social media and digital brands use consumer skepticism to reinforce consumerism, and if so, how?

Shulman, David. 2022. “Self-presentation: Impression Management in the Digital Age.” Pp. 26-37 in The Routledge International Handbook of Goffman Studies, edited by M. H. Jacobsen and G. Smith. Routledge.

This chapter provides an update to Goffman’s dramaturgical perspective for the digital age. Shulman highlights how new technologies, from social media to augmented reality, alter self-presentation by introducing machine interfaces, commercializing identities, and increasing vulnerability through new surveillance possibilities. He discusses how digital self-presentation creates “fragmented selves” that can be commercially exploited and complicates impression management due to the risks of social media leakage and stigmatization. The chapter concludes by exploring the potential for emerging technologies to further blur the lines between public and private presentations of self.

Discussion questions
  • How do digital platforms alter Goffman’s original concept of self-presentation? In what ways do new technologies challenge traditional boundaries between the public and private self?
  • In what ways has self-presentation become commercialized in the digital age? How do brands and platforms profit from our online identities?
  • How do digital platforms create opportunities for anonymous interactions? What effects might this have on self-presentation?
  • How do digital tools such as filters, avatars, and curated profiles alter our self-presentation? Are these digital possessions as important to our identity as material possessions?

Quizzes

Test your knowledge with the Chapter 10 quizzes!


Active Learning – Further Online Resources

Consuming Childhood:

Read this 2023 Vox article on parenting and children’s consumer culture, which cites sociologist Allison Pugh (https://www.vox.com/23944882/kids-money-shopping-allowance-parenting-consumer-culture). What concerns does the article raise regarding targeted advertising to children on digital platforms like YouTube, TikTok, and Instagram? How might these age-specific ads shape children’s emerging identities – whether positively or negatively? How possible is it for children today to develop a sense of self outside of branded consumer culture?

Sneakerheads:

Take this online quiz to discover which type of “sneakerhead” you are (https://www.aiobot.com/types-of-sneakerheads/). How does this typology relate to the link between consumption and identity? As you read through the various “types” of sneaker collectors, take note of the connections made to other aspects of social location—such as gender, race, and class—whether stated explicitly or implied in the description and/or illustration.


Flashcards

Refresh your knowledge of key terms with this chapter’s flashcards.

Self

Our understanding of who we think and feel we are as individuals; sociologists argue that the self is formed in relation to others and continually evolves through the lifecourse

Symbolic interactionism

A microsociological perspective that examines how our social world is created through the co-creation of meaning in everyday interactions

Microsociological (" micro" ) perspectives

Explorations of patterns of thought, behavior, and interaction in small-scale social groups and settings; reflective of relatively short periods of time and small spatial dimensions

Looking-glass self

Charles Cooley’s concept suggesting that the self develops through our social interactions, and the ways in which we imagine other people see and evaluate us

Cartesian ego

The idea that the self is innate and unified, named after philosopher René Descartes. According to this view, the self emerges from within; the isolated, introspective individual can arrive at full self-understanding on one’s own.

The "I"

Mead’s term for the spontaneous and individualistic aspect of the self

The "me"

Mead’s term for the social self, including how the self responds to the internalized attitudes, norms, and expectations of others in society

Generalized other

Mead’s term for the perceived social group whose collective attitudes, norms, and expectations individuals internalize and use to guide their behavior and understand their role within a variety of situations

Dramaturgical theory

A perspective on the self, developed by sociologist Erving Goffman, who used metaphors from the theatre to emphasize how our sense of self is performed for others on a kind of social stage

Front stage

In Goffman’s dramaturgical perspective, the public or visible area where individuals perform and manage their behavior to conform to societal expectations and present themselves in a favorable light

Backstage

In Goffman’s dramaturgical perspective, the private area where individuals can relax, drop their public persona, and engage in behavior free from the expectations and judgments of the audience

Impression management

Goffman’s term describing the active work that goes into managing the self we display for others

Erving Goffman

Erving Goffman (1922-1982) was a Canadian sociologist known for his contributions to the study of social interaction and the development of the dramaturgical approach to sociology

Identity

A sociological concept that refers to the various aspects of our social selves, including who we think we are and how others see us, and often dependent on roles, situations, and membership in social groups

Stigma

Shame or dishonor brought on a group or individual in a particular social relationship on the basis of real or perceived traits

Stereotypes

A narrow, oversimplified portrayal of a particular social group that is assumed to apply to all group members

Discrimination

The process of treating people differently or denying them access to equal opportunities and rights on the basis of their real or perceived association with a particular group or social category

Status

A measure of a person or group’s social prestige or rank in the broader society; can be accrued through multiple sources, some ascribed (e.g. age, gender, race/ethnicity), and some achieved over time (e.g. occupation, degrees)

Lifestyle

An individual or group’s usual way of living/navigating their circumstances, often expressed through attitudes, work, family, leisure behaviours, aesthetic tastes, and consumption choices

Extended self

Russell Belk’s idea that individuals incorporate external objects, people, and experiences into their self-identity, seeing them as extensions of their own being

Symbolic boundaries

Perceived lines of inclusion and exclusion that distinguish some people/groups from other people/groups; used to construct insider and outsider statuses

Total institutions

Goffman’s term for places where individuals are isolated from wider society and their daily lives are completely controlled and regulated, such as prisons, mental hospitals, and the military

Mortification of the self

Goffman’s term for the process in total institutions where an individual’s prior identity is systematically stripped away, including personal possessions, and replaced with a new, institutionally defined identity, often leading to feelings of humiliation and loss of self

Ethnography

A sociological research method in which the researcher observes and/or interacts with people in everyday contexts in order to describe and interpret actions, settings, experiences, or ways of life from an insider’s perspective

Digital ethnography

Also known as online ethnography or ‘netnography’; ethnographic method that aims to produce rich qualitative descriptions and analyses of online groups and practices

Prosumer

A hybrid role in which an individual acts as both a producer and consumer of goods and content, often within the context of online culture (e.g., social media influeners and content creators)

Collective identity

An individual’s cognitive, moral, and emotional connections with a broader community, category, practice, or institution

Brand community

A specialized, non-geographically bound community, based on a structured set of social relationships among admirers of a brand