{"id":264,"date":"2026-01-09T08:35:12","date_gmt":"2026-01-09T08:35:12","guid":{"rendered":"http:\/\/localhost\/interpersonalcomm\/?post_type=content&p=264"},"modified":"2026-03-03T08:09:23","modified_gmt":"2026-03-03T08:09:23","slug":"chapter-11","status":"publish","type":"content","link":"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-11\/","title":{"rendered":"Chapter 11:<\/span> Interpersonal Conflict"},"content":{"rendered":"\n
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Chapter 11:<\/span> Interpersonal Conflict<\/h2>\n\n\n

Interpersonal conflict includes arguments, disagreeable communication, hostile episodes, and pervasive tension. Conflicts can vary in their foundation in behaviors, relationship roles and expectations, or undesirable traits. As communication episodes involving disagreement, interference, and negative emotion, interpersonal conflicts are among the most challenging interactions people have. Conflict management is embodied in people\u2019s goals, communication strategies and tactics, and conflict styles. Conflict dynamics are evident in the reinforcing relationship between power and conflict avoidance, patterns of behavior within conflict interactions, and the emergence of serial arguments over time. This chapter offers strategies for understanding conflicts, expanding options for conflict management, and promoting healthy conflicts.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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How Do You Rate?<\/h2>\n<\/div>\n\n\n\n
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Download all How Do You Rate?<\/em> assessment forms (zip 70KB)<\/a><\/div>\n<\/div>\n\n\n\n

HDYR Scale 11.1: Conflict Styles<\/h3>\n\n\n\n
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Questionnaire<\/h3>\n<\/div>\n\n\n\n
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HDYR Scale 11.2: Self-efficacy and conflict communication<\/h3>\n\n\n\n
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Questionnaire<\/h3>\n<\/div>\n\n\n\n
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Communication In Action<\/h2>\n<\/div>\n\n\n\n
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Download all Communication in Action<\/em> forms (zip 141KB)<\/a><\/div>\n<\/div>\n\n\n\n