{"id":254,"date":"2026-01-09T08:34:12","date_gmt":"2026-01-09T08:34:12","guid":{"rendered":"https:\/\/routledgelearning.com\/interpersonalcomm\/?post_type=content&#038;p=254"},"modified":"2026-08-21T09:21:28","modified_gmt":"2026-08-21T09:21:28","slug":"chapter-6","status":"publish","type":"content","link":"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-6\/","title":{"rendered":"<span>Chapter 6:<\/span> Emotions and Communication"},"content":{"rendered":"\n<div class=\"wp-block-group has-base-color has-text-color has-background has-link-color wp-elements-1 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#ce6857;padding-top:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\"><nav style=\"--separator: &quot;\/&quot;\" class=\"wp-block-breadcrumbs\" aria-label=\"Breadcrumbs\"><ol><li><a href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/\">Home<\/a><\/li><li><a href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/\">Chapter Resources<\/a><\/li><li><span aria-current=\"page\"><span>Chapter 6:<\/span> Emotions and Communication<\/span><\/li><\/ol><\/nav><\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\"><h2 style=\"font-style:normal;font-weight:600\" class=\"alignwide wp-block-post-title has-large-font-size\"><span>Chapter 6:<\/span> Emotions and Communication<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Emotions are feelings people experience. This chapter highlights the types of emotions, causes and consequences of emotion, and the role of emotion in communication episodes. After laying this foundation, factors that affect communication and emotions, including cultural norms, individual differences in emotional intelligence, and the interpersonal relationship context are discussed. This chapter also examines feeling of hurt, grief, and jealousy as especially poignant and challenging emotions that arise in a person\u2019s life. Digging deeper into these emotions highlights how communication can help people navigate difficult feelings. This chapter also provides suggestions for recognizing and communicating about emotions, developing emotional intelligence, and understanding what is happening when people are experiencing especially challenging emotions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4805a82d wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4805a82d wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_HDYR.jpg\" alt=\"\" class=\"wp-image-45\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;width:40px;height:auto\" srcset=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_HDYR.jpg 200w, https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_HDYR-150x150.jpg 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<h2 id=\"aioseo-how-do-you-rate-15\" class=\"wp-block-heading\">How Do You Rate?<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-a788f6d8 wp-block-group-is-layout-constrained\" style=\"background-color:#faf2d4;padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"alignwide wp-block-paragraph\"><em>Try the interactive activity below, or download the form for an accessible and printable version.<\/em><\/p>\n\n\n\n<div class=\"wp-block-buttons alignwide is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fse-isr-plus-2025-flat-button\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/HDYR-chapter6.zip\" style=\"background-color:#e4bca3;padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">Download all <em>How Do You Rate?<\/em> assessment forms (zip 67KB)<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 id=\"aioseo-hdyr-scale-6-1-messages-that-evoke-guilt-13\" class=\"wp-block-heading\">HDYR Scale 6.1: Messages that Evoke Guilt<\/h3>\n\n\n\n<div class=\"wp-block-group has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-431b1423 wp-block-group-is-layout-flex\" style=\"background-color:#f1f5f6;margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-base-color has-black-background-color has-text-color has-background has-link-color wp-elements-2 has-global-padding is-layout-constrained wp-container-core-group-is-layout-2a973b5d wp-block-group-is-layout-constrained\" style=\"margin-top:-25px;margin-bottom:-25px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--50)\">\n<h3 id=\"aioseo-multiple-choice\" class=\"wp-block-heading has-extra-small-font-size\">Questionnaire<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d5e3fa;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">The content for this section has not been posted yet and is coming soon.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h3 id=\"aioseo-hdyr-scale-6-2-willingness-to-rely-on-others-for-emotional-support-19\" class=\"wp-block-heading\">HDYR Scale 6.2: Willingness to Rely on Others for Emotional Support<\/h3>\n\n\n\n<div class=\"wp-block-group has-background is-vertical is-nowrap is-layout-flex wp-container-core-group-is-layout-431b1423 wp-block-group-is-layout-flex\" style=\"background-color:#f1f5f6;margin-top:var(--wp--preset--spacing--70);margin-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-base-color has-black-background-color has-text-color has-background has-link-color wp-elements-3 has-global-padding is-layout-constrained wp-container-core-group-is-layout-2a973b5d wp-block-group-is-layout-constrained\" style=\"margin-top:-25px;margin-bottom:-25px;padding-top:var(--wp--preset--spacing--20);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--20);padding-left:var(--wp--preset--spacing--50)\">\n<h3 id=\"aioseo-multiple-choice\" class=\"wp-block-heading has-extra-small-font-size\">Questionnaire<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-right:var(--wp--preset--spacing--50);padding-bottom:0;padding-left:var(--wp--preset--spacing--50)\">\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d5e3fa;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">The content for this section has not been posted yet and is coming soon.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4805a82d wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CIA.jpg\" alt=\"\" class=\"wp-image-46\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;width:40px;height:auto\" srcset=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CIA.jpg 200w, https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CIA-150x150.jpg 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<h2 id=\"aioseo-communication-in-action-27\" class=\"wp-block-heading\">Communication In Action<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fse-isr-plus-2025-flat-button\"><a class=\"wp-block-button__link has-black-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/CIA-chapter6.zip\" style=\"background-color:#e4bca3;padding-top:0;padding-right:var(--wp--preset--spacing--30);padding-bottom:0;padding-left:var(--wp--preset--spacing--30)\">Download all <em>Communication in Action<\/em> forms (zip 90KB)<\/a><\/div>\n<\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/CIA-06-1.docx\" title=\"CIA-06-1\">Download CIA Form 6.1: <em>Charting Your Emotions<\/em> (docx 29KB)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/CIA-06-2.docx\" title=\"CIA-06-2\">Download CIA Form 6.2: <em>Beyond Self-Perceptions of Emotion<\/em> (docx 27KB)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/CIA-06-3.docx\" title=\"CIA-06-3\">Download CIA Form 6.3: <em>Verbal Expressions of Emotion<\/em> (docx 27KB)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/CIA-06-4.docx\" title=\"CIA-06-4\">Download CIA Form 6.4: <em>Expressing Emotions across the Lifespan<\/em> (docx 27KB)<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4805a82d wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CWT.jpg\" alt=\"\" class=\"wp-image-47\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;width:40px;height:auto\" srcset=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CWT.jpg 200w, https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon_CWT-150x150.jpg 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<h2 id=\"aioseo-connect-with-theory-19\" class=\"wp-block-heading\">Connect with Theory<\/h2>\n<\/div>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Connect with Theory 6.1: Appraisal Theories of Emotion<\/strong><\/summary>\n<p class=\"wp-block-paragraph\"><strong>Appraisal theories of emotion <\/strong>claim that how people perceive an event shapes their feelings and reactions. According to the theory, our emotions come from how we make assessments about our environment, goals, and resources. In particular, <em>appraisals<\/em> are individuals\u2019 interpretations of the situation, and people make two sets of appraisals that determine the emotions they experience. <em>Primary appraisals<\/em> are about whether the circumstance is personally relevant to you and whether the situation is favorable or unfavorable to what you want. <em>Secondary appraisals<\/em> reflect whether you think that you have the resources to manage the situation and whether the circumstance will change. The theory argues that primary and secondary appraisals influence what people feel and how much they feel a certain way. According to the theory, if you believe that the situation inhibits you from achieving your goals, and there isn\u2019t much you can do about it, you are likely to experience negative emotions. In contrast, if you think that the situation helps you accomplish your goals, and you are able to carry out your plan, you are likely to experience positive emotions. Because what people feel is based on what they think about the situation, appraisal theories of emotion provide insight into helping people manage stress and the emotions associated with it. For example, Jones and Wirtz (2006) found that supportive messages that changed distressed individuals\u2019 negative appraisals of an upsetting event improved their emotional states. Within the framework of appraisal theories of emotion, modifying people\u2019s appraisal of the situation can shape specific emotions they experience.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>References and other suggested readings:&nbsp;&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Doan, T., Ong, D. C., &amp; Wu, Y. (2024). Emotion understanding as third-person appraisals: Integrating appraisal theories with developmental theories of emotion. <em>Psychological Review<\/em>. https:\/\/doi.org\/10.31234\/osf.io\/mdpsr&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ellsworth, P. C. (2024). Appraisal theories of emotions. In Scarantino, A. (Ed.), <em>Emotion theory: The Routledge comprehensive guide<\/em> (pp. 331\u2013349). Routledge. https:\/\/doi.org\/10.4324\/9781315559940-19&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jones, S. M., &amp; Wirtz, J. (2006). How does the comforting process work? An empirical test of an appraisal-based model of comforting.<em> Human Communication Research, 32<\/em>(3), 217\u2013243. https:\/\/doi.org\/10.1111\/j.1468\u20132958.2006.00274.x&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lazarus, R. S. (1991). Progress on a cognitive-motivational-relational theory of emotion. <em>American Psychologist, 46<\/em>(8), 819\u2013834.<a href=\"https:\/\/doi.apa.org\/doi\/10.1037\/0003-066X.46.8.819\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a>https:\/\/doi.org\/10.1037\/0003\u2013066X.46.8.819&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Metts, S. (2017). Appraisal theories of emotion: How families understand and communicate their feelings. In Braithwaite, D. O., Suter, E. A., &amp; Floyd, K. (Eds.), <em>Engaging theories in family communication<\/em> (pp. 27\u201337). Routledge. https:\/\/doi.org\/10.4324\/9781315204321-3&nbsp; Moors, A., Ellsworth, P. C., Scherer, K. R., &amp; Frijda, N. H. (2013). Appraisal theories of emotion: State of the art and future development. <em>Emotion review, 5<\/em>(2), 119\u2013124. <a href=\"https:\/\/doi.org\/10.1177\/1754073912468165\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/doi.org\/10.1177\/1754073912468165<\/a><\/p>\n<\/details>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4805a82d wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized has-custom-border\"><img loading=\"lazy\" decoding=\"async\" width=\"74\" height=\"74\" src=\"https:\/\/cdn.routledgelearning.com\/wp-content\/uploads\/assets\/sites\/46\/icon-FLASH.jpg\" alt=\"\" class=\"wp-image-409\" style=\"border-top-left-radius:4px;border-top-right-radius:4px;border-bottom-left-radius:4px;border-bottom-right-radius:4px;width:40px;height:auto\"\/><\/figure>\n\n\n\n<h2 id=\"aioseo-flashcards-21\" class=\"wp-block-heading\">Flashcards<\/h2>\n<\/div>\n\n\n\n<!-- Swiper -->\n<div class=\"swiper mySwiper\" id=\"swiper-block_023dd83e7449897989e64a5cf6e86a3e\">\n    <div class=\"swiper-wrapper\">\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Action Tendencies\" data-back=\"The behaviors that emotions compel us to perform.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Action Tendencies<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>The behaviors that emotions compel us to perform.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Affectionate Emotions\" data-back=\"Emotions that create attachment and closeness with other people, including love and passion, as well a warmth and joy.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Affectionate Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Emotions that create attachment and closeness with other people, including love and passion, as well a warmth and joy.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Appraisals\" data-back=\"Evaluations of how favorable a situation is to the goals that you have.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Appraisals<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Evaluations of how favorable a situation is to the goals that you have.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Basic Emotions\" data-back=\"Common or primary feelings that are experienced universally.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Basic Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Common or primary feelings that are experienced universally.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Blended Emotions\" data-back=\"Emotions in which more than one priary emotion is present, such as jealousy.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Blended Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Emotions in which more than one priary emotion is present, such as jealousy.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Dark Side of Interpersonal Communication\" data-back=\"Aspects of interaction that involve socially inappropriate goals, harmful behaviors, or painful experiences.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Dark Side of Interpersonal Communication<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Aspects of interaction that involve socially inappropriate goals, harmful behaviors, or painful experiences.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Display Rules\" data-back=\"Cultural prescriptions about when, where, and how emotions should be expressed.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Display Rules<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Cultural prescriptions about when, where, and how emotions should be expressed.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Emotional Intelligence\" data-back=\"The ability to understand and manage one\u2019s own feelings, as well as the moods and emotions of others.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Emotional Intelligence<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>The ability to understand and manage one\u2019s own feelings, as well as the moods and emotions of others.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Emotions\" data-back=\"Short-term feelings that are linked to specific situations.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Short-term feelings that are linked to specific situations.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Facial Feedback Hypothesis\" data-back=\"Suggests that making facial expressions associated with certain emotions can intensify those feelings, whereas inhibiting facial expressions can weaken emotional experiences.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Facial Feedback Hypothesis<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Suggests that making facial expressions associated with certain emotions can intensify those feelings, whereas inhibiting facial expressions can weaken emotional experiences. <\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Grief\" data-back=\"An extreme state of sadness that includes feeling of despair, panic, guilt, and anger.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Grief<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>An extreme state of sadness that includes feeling of despair, panic, guilt, and anger.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Hostile Emotions\" data-back=\"Emotions that emerge from feelings of injury or threat in the context of interpersonal relationships.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Hostile Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Emotions that emerge from feelings of injury or threat in the context of interpersonal relationships.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Hurt\" data-back=\"A blended emotion that includes sadness, fear, and sometimes anger.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Hurt<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>A blended emotion that includes sadness, fear, and sometimes anger.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Jealousy\" data-back=\"An emotion that arises from perceptions that a values relationship is threatened by a partner&#8217;s competing interests.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Jealousy<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>An emotion that arises from perceptions that a values relationship is threatened by a partner&#8217;s competing interests.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Melancholic Emotions\" data-back=\"Emotions that occur when interpersonal experiences aren&#8217;t fulfilling or have changed for the worse.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Melancholic Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Emotions that occur when interpersonal experiences aren&#8217;t fulfilling or have changed for the worse.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Moods\" data-back=\"Feelings that are lasting or ongoing\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Moods<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Feelings that are lasting or ongoing<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Nonverbal Markers of Emotion\" data-back=\"Changes in appearance that occur when a person experiences affect.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Nonverbal Markers of Emotion<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Changes in appearance that occur when a person experiences affect.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Physiology of Emotion\" data-back=\"Physical changes that occur in conjunction with feelings.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Physiology of Emotion<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Physical changes that occur in conjunction with feelings.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Self-conscious Emotions\" data-back=\"Emotions that arise from a focus on how the self is perceived by other people.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Self-conscious Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Emotions that arise from a focus on how the self is perceived by other people.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Self-perception of Emotion\" data-back=\"People\u2019s own awareness of how they feel.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Self-perception of Emotion<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>People\u2019s own awareness of how they feel.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        <!-- Swiper Slide -->\n        <div class=\"swiper-slide\">\n          <!-- Flashcard -->\n           <button class=\"flip-card\" role=\"button\" tabindex=\"0\" data-front=\"Social Emotions\" data-back=\"Feelings that occur in interpersonal communication or relationships.\">\n            <div class=\"flip-card-inner\">\n              <div class=\"flip-card-front\">\n                <p><p>Social Emotions<\/p>\n<\/p>\n                <div id=\"flashcard-instruction-block_023dd83e7449897989e64a5cf6e86a3e\" class=\"flashcard-instruction\">Click to Flip<\/div>\n              <\/div>\n              <div class=\"flip-card-back\"><p>Feelings that occur in interpersonal communication or relationships.<\/p>\n<\/div>\n            <\/div>\n          <\/button>\n        <\/div>\n\n        \n        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Press Space or Enter to flip`;\n        });\n\n        flipCard.addEventListener('blur', () => {\n            announcement.textContent = '';\n        });\n    });\n})();\n<\/script><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-4805a82d wp-block-group-is-layout-flex wp-container-1 is-position-sticky\">\n<nav aria-label=\"Table of Contents\" class=\"wp-block-table-of-contents\"><ol><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-6\/#aioseo-how-do-you-rate-15\">How Do You Rate?<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-6\/#aioseo-communication-in-action-27\">Communication In Action<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-6\/#aioseo-connect-with-theory-19\">Connect with Theory<\/a><\/li><li><a class=\"wp-block-table-of-contents__entry\" href=\"https:\/\/routledgelearning.com\/interpersonalcomm\/chapter-resources\/chapter-6\/#aioseo-flashcards-21\">Flashcards<\/a><\/li><\/ol><\/nav>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Emotions are feelings people experience. 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