Chapter 3

Like many people, I love the theory of Communication Privacy Management (CPM) created by Sandra Petronio and explained further in her 2002 book on the theory. I used this theory in my dissertation on positive in-law relationships where I interviewed 36 children-in-laws, who self-identified as having a positive relationship with either their mother or father –in-law, had been married at least 12 months, and were obviously willing to talk with me about their relationship. I found that even though these children-in-laws identified themselves as having positive relationships with their in-laws, they still struggled with boundary turbulence. Most of the time, children-in-laws, stated that the turbulence they experienced was due to issues of privacy disclosures that had been violated. My participants said that one of the ways to “get through” these rough times was by setting clear boundaries at the beginning of their relationship. Most of them had been married closer to 10+ years so they remembered how important it was to create a foundation of honest communication at the beginning, where they could tell their in-laws if they were doing something that was hurtful to them immediately instead of letting it fester. Clearly setting expectations for what is allowed to be done with the private information being shared is crucial when working through disclosures and maintaining positive in-law (and other types of) relationships.  

Accounting

includes explanations or reasons for other people’s behaviors or situations.

Boundary access rules

that guide decisions about issues such as: Should we reveal to this  particular person?  How much should be said?  When should information be revealed?  What might be the potential short-term or long-term implications of the disclosure?

Boundary turbulence

happens when privacy boundaries have not been coordinated properly  and/or privacy rules are violated

Communicated perspective taking

which occurs when people demonstrate that they are  paying attention to, and confirm that they understand, the viewpoints of family members  telling the story

Convergence

adapt communication to be more similar to others

Discourses

which are systems of meaning operating at the same time in family relationships

Discursive struggles

living with multiple and sometimes competing perspectives

Divergence

communicating in ways that highlight their differences with others

Recounting

chronicles a family’s view of their history and is a retelling of memories

Reframing

involves thinking differently about the dialectical struggles to keep the elements  from becoming opposites

Segmentation

involves downplaying one domain in one situation and stressing it in another

Selection

involves making choices between contradictions; choosing to focus on one end of  an opposing tension and, as much as possible, ignoring the other end

Theory

is “an organized set of statements that explains some phenomenon.”